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According to the Honda Electrifcation website, you only get the $500 credit if you use Honda to do the install. Otherwise they ship you the charger for free. And then you would have to do it yourself or pay an electrician. There is nothing on their website to indicate that they will reimburse...

Going through this now. I have a super easy setup. I already have a wire going to the spot I want with a 240V plug. Everything is exposed, so no drywall or insulation to deal with. It's literally turning off the breaker, moving the wire, installing the charger, and cleaning up afterward...