Honda app

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sherwin143!

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Iowa
I'm having a major issue with the Honda app. It was working okay with my Prologue, but then it completely stopped functioning. I can still get push notifications, but trying to check the car's status or send commands results in instant failure messages. It's really frustrating, especially since I was out of the country during this time. Has anyone else experienced something similar? Any tips on how to fix it, or should I just wait for Honda to sort it out?
 
There are two possibilities:
1. delete everything related to the app, and then reinstall it (usually it works);
2. it could have helped to say what kind of failure message you were taking, but sometimes the app wouldn't work if there were cloud/server data. In this case, Honda should "repair" it manually.
 
Someone's post some where else said to log out of the app and then log back in. I've had a good two weeks since then. I got my car in June and it occassionally worked. Now It's good.
 

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